1. Information We Collect
When you use Insyts EMR, we may collect:
A. Personal Information
- Clinician & Staff Data: Name, email, phone number, and clinic details.
- Patient Information: Demographic details, medical history, lab results, and billing information.
B. System & Usage Data
- Device and browser information.
- Log data (IP address, access time, usage activity, who did what when where).
- Cookies and tracking technologies (to enhance user experience).
2. How We Use Your Information
We use your data to:
- Provide and improve EMR services (patient records, eRx, CPOE, billing, scheduling).
- Ensure regulatory compliance (HIPAA, ONC, CMS, GDPR).
- Enhance security (fraud detection, unauthorized access prevention).
- Integrate with third-party services (labs, pharmacies, billing systems via FHIR APIs).
We never sell or share patient data for marketing purposes.
3. Data Security & Compliance
We implement industry-standard security measures to protect your information, including:
- End-to-end encryption (at rest & in transit).
- Multi-factor authentication (MFA) & role-based access controls.
- HIPAA, GDPR, and ONC-Certified Health IT compliance.
- Regular security audits & automated backups.
4. Data Sharing & Third-Party Integrations
We may share data only when necessary for service functionality, including:
- Billing & insurance providers (e.g., CMS, Medicare).
- Laboratories & pharmacies (for test results & prescriptions).
- Regulatory authorities (when legally required).
All integrations follow FHIR & SMART on FHIR standards for secure interoperability.
5. Data Retention & Deletion
- We store clinical data as required by healthcare regulations.
- Users can request data deletion when permitted by law.
- De-identified data may be used for research and analytics (in compliance with regulations).
6. Your Rights & Choices
Depending on your location, you may have rights to:
- Access your data and request corrections.
- Request data deletion (where applicable).
- Opt-out of certain data processing activities.
7. Changes to This Policy
We may update this Privacy Policy to reflect legal or operational changes. Continued use of our services after updates constitutes acceptance of the revised terms.
8. Contact Us
For privacy-related concerns, contact:
📧 support@insyts.com